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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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Received my order earlier than expected - brilliant. First time to have used this
website and if need be will look around again. Waiting for my son to fit the part
but looks the right thing. Thanks Christine!:... ...Len Llewellyn
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Excellent communication throughout right through to delivery. Keep up the excellent service... ...Jason Nutkins
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Many thanks, smooth transaction from start to finish.... ...Ty Cato
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!... ...Maurice Whitehead
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Order arrived on the day stated. Good service.... ...Andrew Smith
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.... ...Timothy Hayton
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Very happy with service... ...Stephen Spence
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Good fast service... ...Paul Griffiths Arc Electrical
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more reviews... |
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