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Order arrived this morning. Excellent service from the company and I would not hesitate to use them again. Mono Basin Mixer is just what I wanted and at a really good price. Thank you once again... ...Mrs Wendy Landin
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Great prices and excellent delivery service, will use My Tub again... ...Sandra Coxell
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ... ...a f plumbing and heating
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Excellent service and very helpful delivery man. Will certainly do business with you again.... ...Aidan Harrison
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again.... ...Micheal Jones
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional.... ...Ronnie Golding
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.... ...Andrew Smith
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ... ...Josie Hobson - NSG Exports Ltd
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