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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again...
...KEREN JONES
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mytub was very helpful with my queries and efficient throughout the whole process.
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...Neil Hext
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
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...Gill Bushdyhan - Concept Chemicals
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers....
...Mitchell Jones
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...
...Michael Laird
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...
...RAE HALDENBY
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future....
...les allan
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Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again....
...MISS E R MCHALE
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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