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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints... ...Geoff Cox
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper... ...J Cropper
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EXCELLENT SERVICE, WOULD USE YOU AGAIN.... ...Sonny Patnaik
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
... ...Dr D R Lachno
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others... ...Andrew Uttley
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its all OK.
Thank You... ...Olaf Cornehlsen
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Great easy to use service 👍👍... ...Graham Storey
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it.... ...Paul
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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