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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Thank you for your quick response.
Look forward to doing business going forward !...
...Cargill Meats Europe - Cargill Hatchery
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you...
...Christine Redshaw
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
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...Tom Armstrong
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Satisfactory item and service delivery ,will use again....
...ROGER GARDNER
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Excellent service - communications very good...
...Richard Pinker - Mr
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done....
...Anthony Fineberg
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!...
...Brian Radbone
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item...
...Martin Eagle
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more reviews... |
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