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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication....
...PETER A SMITH
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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What you need - a good price and fast delivery...
...Benjamin WELSH
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again...
...Carol Beasley
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though...
...MARTIN SEYMOUR
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou, ...
...Peter Mellor
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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Order arived a day earlier than promissed. Many thanks....
...Moors Electrical
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more reviews... |
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