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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service....
...Brenda Bradshaw
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone...
...Kate badger
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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Customer services excellent and product great - would use again....
...Mrs Suzy Francis
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Excellent service and delivery, would use again, would recommend....
...Roy Sulley
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value...
...Steven
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Received thank you albeit longer than expected....
...Keith Foster
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Item received promptly thank you....
...Rachel Goodacre
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Thank you for your help and prompt service. ...
...Keith Sanderson
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more reviews... |
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