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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied....
...S OGUNGBOLA
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you...
...Geoff Anderson
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Good service at a good price. Thanks...
...Frank Weaver
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you...
...Mark Topliff
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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks...
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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Ordered easily and delivered as advertised. All good ...
...Paul Lincoln - OPS London Ltd
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Received excellent service and communication in up-dates on delivery details. Product was as expected....
...Mrs Margaret Hodge
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