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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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very fast delivery. Thank you....
...R. G. Spoore
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.....
...David Tourle
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Absolutely fantastic service. Fast delivery would recommend . Many thanks ...
...J barrett
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
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...mike buckley - TLC Property Services
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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Fast,efficient service. Many thanks....
...Steve Driscoll
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks....
...Mike Parkin
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