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Receieved OK - thanks for your patience and flexibility... ...Graeme Patrick
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.... ...Alistair Smith
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Great service and good price. Thanks.... ...paul maguire
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future.... ...Graeme Harper
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price.... ...d collison
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Product fine, price ok, delivery very slow... ...Graham Smith
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.... ...Joanne Elkington
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Excellent communication, very quick delivery. Very happy to recommend and would use again.... ...Janice Cleland
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.... ...Paul Tasker
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