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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Happy with the product. Easy to order. Quick delivery. Good price....
...Teresa Hales
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Goods delivered on time....
...Mr Robin Jones
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!...
...Agricel Lda.
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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!...
...maria cox
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much....
...Delia Jallands
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Very prompt delivery. Well done
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...Mrs I Kinchin
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Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!!...
...Malcolm Roper-Moore
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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I found this to be a very fast and efficient service and will definitely use you again int he future....
...Mrs Syliva Simmonds
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