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Excellent delivery and progress reports thank you.... ...ERVIN AMASTEEL
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
... ...Michael Leonard
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery.... ...C R Williams
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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excellent service... ...John Lamb - Llewellyns
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues... ...harveyheating
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ... ...Michael Hargraves
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .... ...Mr G. Hales-Phillips
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.... ...Trevor Handley
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months.... ...Peter Downey
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