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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
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...Paul Parry
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Very good value and delivered in good time. I would definitely use My Tub again....
...Greg Denton
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned....
...Terry Ryman
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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liked the price, service and delivery. Expect to use you again....
...Max Clark
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax...
...wayne lomax
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again...
...Glenda Garcia
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Excellent service thank you...
...John Underhill
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more reviews... |
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