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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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Excellent service, very quick delivery and very competitive prices. Recommended....
...James Poole
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again...
...Paula Cameron
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers....
...GEORGE SHEPHERD
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Item arrived on time and in exoected condition
will use you again
thanks...
...david chesworth
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excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples....
...Craig Morris
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Swift delivery of the required item, many thanks. ...
...Chris Bell - Green Combined Power Ltd
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