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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.... ...Angela Foister
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan... ...tristan shelton - Mr
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All good. Arrived on time & in good condition. Wolseley need to update their product database.... ...Steve Faley - Ondemand Plumbing
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith... ...Keith Norman Harrison Bailey
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.... ...John Pitts
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each time I have phoned, the lady has been most helpful.
item came on the day scheduled, but would have liked a rough guide - say perhaps before 12noon or after 12noon.
love the item, matches exactly the taps I already have.
... ...Ann Rigby
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.... ...Andrew Haigh
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Excellent and speedy service. Will be using this company again.
Voiseys Electrical Services Ltd Poole Dorset... ...Paul Voisey - Voiseys Electrical Services Ltd
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back.... ...Mrs Lorraine Lovell
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