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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !...
...Nicola Darlow
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards...
...Colin Forsyth
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you...
...Harry Shishmanian
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Excellent service, competitive price on this item. Tap fitted and customer very happy....
...Raymond Newman G & H Plumbing
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant...
...Stewart Plastics
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard...
...Jean-Marc Bechard
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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