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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ... ...Peter Barrow
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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Really awful delivery. Took well over a month for item to arrive!... ...Watersplash Club LTD
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Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.... ...Pauline Stinson
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
... ...Colin Campbell
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excellent service thank you... ...Karine Cheong LY
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.... ...m b eales
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Kept up to date with progress of order throughout and very competitive price plus great service.... ...Richard Forder
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good system that kept me up to date. Nice to do business with you.... ...Coralie Ramsey
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