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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery....
...Mr Timothy Hedley - T.A.Hedley Projects
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Excellent customer service...
...samantha hastings
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks....
...Carl Whorton
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...
...Karen Moizer
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing. ...
...LYNNE MARTIN
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks....
...ROBERT
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Exceptionally efficient : web site order to delivery...
...AlixPartners Ltd
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Quick delivery, Excellent quality. Would use again....
...Polly Ryan
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more reviews... |
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