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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Once again, very satisfied with cost, service & communication. Many thanks.... ...M.E. Williams
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Received order as promied on time.Would use you again... ...Martin Needle
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Parts arrived in good order... ...Stephen bollani
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service.... ...Dorothy Fraser
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though... ...alan collins
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Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
Stu James... ...Stuart James
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !... ...Roy Andrew Hassell
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ... ...Callum B
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ... ...Barry Robins
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