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1st class service thanks...
...chris martin
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns....
...Frances Burt
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future....
...les allan
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Great service ,thank you....
...Vsevolod Loktyukhov
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Really good service - quick and good product. Will use mytub again....
...Mrs Rita Livermore
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time....
...Gary MODLEY
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Very easy transaction , part delivered on time...
...EXELDENT
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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