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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!...
...Colin
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Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th...
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
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...steve fiddes - rexel
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Item arrived safely in the time indicated. Good service, thank you....
...Amanda Hawkins
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Great Customer Service - Delivery within reasonable time....
...Maher Nuwwareh Nebo Medical Ltd.
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product....
...Karen Rumsey
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
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...Mrs Karen Simcoe
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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more reviews... |
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