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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!... ...Trevor Maddox
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced... ...MARTIN SEYMOUR
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.... ...Mr Peter Lund
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.... ...Phil
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..... ...Hugh Kelly
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!... ...Mary Henley
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.... ...David Beck
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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more reviews... |
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