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recieved order thank you for your exelent servis a plesure shopping with you ...
...keith burgess
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Very impressed with serice....
...Susan Collins
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David...
...Biznet
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future....
...Vivek Joshi - Suprimo Products
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Prompt service at a resonable price....
...David Guest
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service....
...Natsanet Mehari Haile - Focal Point General Trading LLC
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You....
...Walrus Fabrications
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Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!...
...Peter Dron
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