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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...
...Andrew Martin Whitton
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...
...Grant S Campbell
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Great service,prompt delivery great company to deal with....
...Ian long
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Customer services excellent and product great - would use again....
...Mrs Suzy Francis
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again....
...JOHN MILLS
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Very efficient service!...
...AlixPartners Ltd
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