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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH....
...Ernest Scott Smith
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...
...Peter Button
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent customer care and service from your front office staff.
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...John Douglas
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again....
...Charles Archibald
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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Good service. Product seems fine. Website ok,...
...Frances Sharma
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I needed an urgent part, this part was easy to find on the website which is great! I called and spoke to a lovely gentleman who was very helpful and friendly and he helped me to get the part on order via the website. My part was slightly delayed as can happen and they were kind enough to update me of this every step of the way which was a bonus! I highly recommend this company and will definitely be using them again in the future. Keep up the good work guys :...
...Kelly Hardy - Southdowns Motorhomes
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service....
...peter dutton
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Very good company keeping me updated although delivery took longer than expected I have now received my order....
...Mrs Marian Simmonds
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