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Great service, best price and all delivered really quickly. What more could you possibly ask for ... ...Michael Laird
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Good service delivered exactly as promised
Regards
Bill Clark... ...William Clark
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.... ...James Longwell
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ... ...Lisa Ryan
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Extremely efficient and fast. Would use again.... ...Andrew Jackson
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.... ...ROBERT
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.... ...Kenneth Appleby
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Excellent service. Good communication. Many thanks.... ...Lesley Evans
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Fantastic customer service, highly recommended... ...Tim Loud
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