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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks... ...Andy Blachford
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ... ...john robson
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Good service good price and good timely delivery... ...Jonathan Finnerty - Green Unit Limited
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james... ...jac construction
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Price was great but had to wait a very long time for delivery.... ...Daloon Foods UK Ltd
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Excellent service. Quick and efficient. Thank you. ... ...David Allen
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goods arrived on specified date, in good condition - thanks... ...Henry Tillotson
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company... ...Dave Turner
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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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