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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service....
...Mr Eric Cantrill
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax...
...wayne lomax
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Very prompt service- definitely use again ....
...syed mannan
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You have cancelled my order without explaining why...
...Colin Harrison
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Item received exactly on time, many thanks for great service ...
...Ann Douglas
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first class shop, plus web site.
thank you
...
...pat cooper
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Great service, respose time to email,price and delivery excellent....
...PAUL ASHURST
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Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service.........
...Steven Wheeler
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