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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Usual accurate updates and speedy delivery. Cant realy ask for more....
...Colin Turnage
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Excellent service, competitive price on this item. Tap fitted and customer very happy....
...Raymond Newman G & H Plumbing
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks...
...austin carter
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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I needed an urgent part, this part was easy to find on the website which is great! I called and spoke to a lovely gentleman who was very helpful and friendly and he helped me to get the part on order via the website. My part was slightly delayed as can happen and they were kind enough to update me of this every step of the way which was a bonus! I highly recommend this company and will definitely be using them again in the future. Keep up the good work guys :...
...Kelly Hardy - Southdowns Motorhomes
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Excellent communication, and thats all you really need....
...Frances Sylvester
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat...
...Patrick Boyle
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