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Arrived as ordered on the day advised. Very good service and excellent communication throughout.... ...Gwen Bayne
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden... ...Elizabeth Burden
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet... ...Mark Owen
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ... ...Alan Wilson
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ... ...David Hall
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ... ...james crickmore
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.... ...Bryan Roberts
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future... ...david shepherd
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thanks for the easy transaction, pans fine... ...Jeff Axford
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more reviews... |
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