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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM...
...Vincent Manahan
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Order has been received. Everything fine. Thank you. Colin Hadley....
...Colin Hadley
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I was very impressed with the way you dealt with my order, quickly and efficiently I dont usually order over the internet. Your price was also competitive especially as it included free delivery. Overall very pleased I ordered from myTub....
...Ann Rye
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
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...Chris Franklin
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...
...Eddie Mc Goldrick
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...
...colin clubb
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Item arrived earlier than expected. Easy to fit....
...CLM Fleet Managment PLC
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Everything really good thank you, very good service and help....
...Rob Rydings
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