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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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Great service. Arrived on time. No hussle....
...Basel Abbas
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it...
...John kingston - J Kingston electrical engineers
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Great prompt services and also great contact with customer services would highly recommend...
...Darren Thomas
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I ordered a part which arrived when promised and was the right part. Sorted. thank you...
...Judith Dennison
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again....
...m dowling
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day...
...ron nicholson - kaiser permanente
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