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very satisfied with the service...
...joyce jobling
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks...
...GARY F MASSON
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Great service, very quick delivery... Good products...
...michael duller VINCI FACILITIES
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...
...Robert Mclaughlin - LGC
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Than you no problems...
...Dave BAMPTON
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service....
...Philip Hide
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Received excellent service and communication in up-dates on delivery details. Product was as expected....
...Mrs Margaret Hodge
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Excellent service - thank you ...
...Dugald Macpherson
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