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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,...
...Chris
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Excellent seller, no problems with sale or delivery,would recommend them...
...James Minty
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Great service. came really quick. Very happy with the product.
Thank you very much...
...Louise Silk
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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!...
...Angela Draper
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tanks for all, I received to day and is ok.
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...aquarius srl
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1st class service Thank you...
...Mr G Robinson
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An excellent service with local contact to agree delivery time--all at a reasonable price...
...Lawrence Weaver
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order came within a few days ,no hassle,no problems.
Very satisfied with their service...
...Mr A Sgattoni
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more reviews... |
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