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Competitive pricing, free and timely delivery.Fuss free.... ...Patrick Howley
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Could not fault the service!... ...Richard CastleSmith
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub... ...Ian Bramhall
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was... ...BRETT SEXTON
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.... ...Mrs. S. W. Hewitt
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers... ...Dave Harris
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you... ...mrs susan wareing
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
... ...moira
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more reviews... |
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