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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Efficient ordering and delivery thanks... ...Jackie McQuiston
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GOODS HAVE BEEN RECEIVED THANKS... ...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.... ...Bellissima Weddings
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.... ...Eudes Diemoz
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ... ...Kate Lim
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Thank you for your prompt sevice, cannot fault you!!!!!... ...Mrs L S Ward
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Wonderfully efficient. Thank you.... ...Mr Robin Hooper - Tar Hinton Farms Ltd
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ... ...Trevor Charles
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excellent service agents also very helpful thanks.... ...MR LAMI EL-NAKIB
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more reviews... |
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