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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...
...Ken Smith
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again....
...g hawes
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
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...E Chasee
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended....
...Grant McMaster - Whittaker Engineering Ltd
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend....
...David Meredith
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated....
...MR MIKE BUTLER
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Delivered as stated and am happy with service overall...
...Ralph Nader
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall...
...Clive Snashall
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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