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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you....
...Angus Carmichael
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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The order arrived promptly will use again...
...Darrall Kitchen
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Excellent communication will re order...
...Marcus Sutton - K.Sutton
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful...
...Trevor Utting
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care....
...Moordown Gas Services
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks....
...Rob Ellis
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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Order arrived promptly as promised thanks for great service...
...Alan willis
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