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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again....
...H.W.Wilson Ltd.
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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Excellent service with delivery on date as quoted....
...Malcolm Heron
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The service was good. It came when you said it would and the response to my order was fast.
Sadly it did take 3 weeks to get it here, which did seem a very long time and will mean if I need it in a hurry Ill look for another supplier.
Thanks
Katy
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...Katy Dodd
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Happy with product - took a long time to arrive, but ok in the end...
...Graham Dashfield
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!...
...Mark Hawkins
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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