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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...
...Paul John Manley
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A OK...
...Dave Lipscombe
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks...
...Anita Neill
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson....
...John A Paterson
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error....
...Richard Page
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections....
...Graham Brackpool
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item ....
...Philip Riley
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