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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product...
...Dr Hans-Georg Wagner
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time....
...John A Downing
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Parts delivered promptly. Exactly what I ordered. very happy with the service....
...Michael Leonard
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Superb service, thank you
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...Anthony Grant
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards...
...Gordon macleod
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Very helpful and kept me informed of when delivery would take place....
...Virginia mansouri
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you....
...Greg Borgartz - Essex Wildlife Trust
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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