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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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Brilliant service. Very well packaged....
...sabrina allybokus
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again....
...John Main
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service....
...Diane Curtis
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...
...EWOS Ltd
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him....
...Ivor John Lane
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Great product with the strengthener, witch made the cut down panel give a pleasing result...
...martin woodland building maintenance
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them......
...Eric Robotham
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