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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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got the parts picked up thanks for your prompt service...
...graham warcup
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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Great service, Toilet seat arrived in good order. within a few days, many thanks...
...David Hawkins
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Good Service and A communication....
...SCBS LTD
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Great service, parts arrived on time and they were correct, thank you....
...david jude - david jude
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
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...Janet Doohan
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Order was recieved on time, as per specification and in excellent condition! Well done!...
...A Prokopchuk
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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