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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...
...Julia Vellacott
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
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...Anthony Liverpool
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition....
...Ian Parkinson
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company...
...Alan Levett
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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Excellent service and communication throughout the process of the order...
...Kirsty Ellis
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again....
...Brian
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Great to contact by phone and text....
...Lynne Rowan
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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