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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.... ...Mrs E Andrews
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub... ...David Mcmullon
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.... ...Andy
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Good quick delivery
Email enquiries responded to quite quickly too!... ...Paul Felgate
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Easy ordering system and speedy delivery
Thank you... ...Tracy Boulton
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.... ...Andrew Williams
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.... ...Charles Polkey
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Thank you order arrived when you said it would. Brilliant
Thanks
... ...lizbeth williamson
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A OK... ...Dave Lipscombe
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.... ...William Gorman
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