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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Good and very fast Delivery to Germany. Everything was very good.... ...Oliver Sandner
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A delay with supply - but kept fully informed of issue - good price for item - will use again... ...Donald Fisher
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Everything went well, even though the part had to be left without a signature.... ...Graham Ellis
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.... ... A Greene
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Excellent and efficient service. Thank you! ... ...Mrs C M parnham
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected... ...Adrian Bates
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ... ...Adedapo Olugbile
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Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again.... ...MISS E R MCHALE
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Excellent Service... ...Yorvik Electrical Contractors Ltd
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