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Good company,will use again. Highly Recommend.... ...David M Russell
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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Once again Fantastic service on a hard to find item.
Thank you very much!... ...Tom Hawthorne
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Fast and prompt service.....many thnks... ...Yaaseen Tinkouree
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.... ...John Graham
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time... ...june packham
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Good service. Faster to send the order with DHL to Iceland... ...Agnar Árnason
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.... ...ken golding
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