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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised....
...Elaine Robinson
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery....
...michael dennis
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Excellent service from ordering to delivery ...
...Alwyn Keith Good
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Brilliant service, very happy...
...NEIL VICARY - BRYEN LANGLEY LTD
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Very good service excellent delivery...
...Alan Fraser Eli lilly
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
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...r.e.underwood
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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