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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...
...Vinay Thadani
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Your service is excellent. I have not yet had the heat pole installed, but it looks good....
...John Hey
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Excellent Price, Next day delivery, Easy to follow ordering, Very Pleased. Regards Chris...
...Chris Leigh Catalent Pharma Solutions
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very fast service, thanks alot...
...Steve Misiak
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...
...Mitzi Norrevang
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea...
...Helen Magnay
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again....
...Alfonso Giaquinto
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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more reviews... |
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