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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line...
...Paul
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...
...Mr B R Goodliffe
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you...
...wayne botley
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended....
...C J HARKER
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the service was fine....
...Steve Pullan
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
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...George Johnson
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Fantastic service! great value. Many thanks....
...Theresa Stephenson
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Excellent prompt service and very good communication.
Would recommend....
...Chris Willis - Chris Willis Contract Services
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