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Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again....
...MISS E R MCHALE
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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excellent service throughout and a good price....
...T Hounsome
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Fast delivery and excellent communication . Thank you...
...nick plenty
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication....
...John Pearce
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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delivery prompt.A.OK....
...Garry Redshaw
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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